The best marketing for your business should be done by your customers. This is what customer advocacy is, they serve as your brand ambassadors. There is power in others telling your story from their first hand experience. It can also be scary, Google Reviews can be a terrifying read at times, especially if you suck […]
Do you invest more time and money into acquiring new customers than strengthening existing customer relationships? We’re gonna guess about 90% of you responded with a “yes.” Happy customers are your best revenue generator. It’s why investing in customer experience is so important but often overlooked. According to our friends at HubSpot, customer experience is […]
One of the reasons clients choose 834 is because we know our shit. We help mentor and guide our clients in all aspects of marketing in order to give them the best possible outcome. Recently, a client came to us to get our opinion on disabling Facebook comments. They were discouraged by the negative comments […]
Saying thanks is a big part of our culture at 834, we want our clients to understand how important they are to us and it helps put things in perspective for all of us. We are so thankful, in fact, that we created Gratitude Tuesday where we write 2 to 3 notes of thanks or […]
