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Client Appreciation: A Few of Our Favorite Things

Share the goods.

Saying thanks is a big part of our culture at 834, we want our clients to understand how important they are to us and it helps put things in perspective for all of us. We are so thankful, in fact, that we created Gratitude Tuesday where we write 2 to 3 notes of thanks or congrats to those in the community and mail them out.
Here are some creative ideas to take your appreciation to the next level that will leave your clients thinking…you just may be the nicest person ever.

  1. We hope this is part of your weekly routine, there is nothing more meaningful to people then receiving a card in the mail personalized to them. Because we are 834, we take it a step further and have designed our own line of cards with messages such as: Yay!, Rockstar, F*ck Yeah! and other gems.
  2. And no, this is not cliche’. Everyone loves receiving flowers. Our favorite florist, Ball Park Floral & Gifts, doesn’t even flinch when we throw in more ‘colorful’ language for the cards accompanying our bouquets.
  3. Take someone to lunch or send them coffee, chocolate or some other local GRMI staple. Some of our favorite food gifts are Biggby CoffeeFerris Coffee & NutSweetie-licious Bakery or salted chocolate covered caramels fromKingma’s Market…so good. Nothing says “I appreciate you” like a couple 1,000 calories.
  4. Hudsonville Winery Wines imageTry the sangria at Hudsonville Winery, you can thank us later.

Booze. If you are familiar with 834, you probably have noticed we enjoy wine, craft beer, vodka, gin and…well you get the picture. If you know your client is having a stressful day/week/year, send them some cheer with a bottle of their favorite wine or a growler from one of the hundreds of local breweries. One of our favorite gifts is Hudsonville Winery sangria. You have not lived, until you have had their sangria…we are not exaggerating. Amazing. Get yourself a bottle and tell them 834 sent you.

  1. If you are looking to get more creative in your appreciation, might we suggest treating them to an experience. Curious what we mean? Here are some ideas: cooking classes at the Downtown Market GR, art classes (and wine) at Brush Studio GR, wine-tasting, classes at CKO Kickboxing GR or a tour at Hudsonville Winery…need I go on? These are all affordable, fun and out-of-the-box ideas.
  2. Sometimes, a person just needs to feel loved (or listened to). Set up a lunch, happy hour or coffee break to just chat. Leave the work agendas at the office and just listen. Ask them how their family is and what is going on in their life. If you want to truly appreciate a client, you will get to know them on a personal level and genuinely care.

A big part of client appreciation is consistency, like all things in life. Set up a quarterly reminder for yourself to say thanks.  However you choose to do it, be memorable and be consistent.
We would love to hear from you and the creative ways you give thanks – comment below!
 
 

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Recent Musings

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Introducing our third speaker for Uncomfortable Conversations | The Pause, happening this Thursday. 

Meet @bitnermd, co-founder of @true.womenshealth, a concierge practice in West Michigan, focused on helping women thrive through midlife while reducing chronic conditions such as obesity, cardiovascular disease, depression, and diabetes. 

Dr. Bitner is a board-certified OB/GYN specializing in midlife, menopause, and sexual health. She’s the author of I Want to Age Like That! and has published peer-reviewed research on menopause care. She was named Menopause Practitioner of the Year by The Menopause Society in 2015. Dr. Bitner is committed to translating evidence into practical, scalable solutions that improve women’s health, confidence, and participation at work and in life. We’re beyond excited to have her join our panel discussion this Thursday. 

Register now to hear from Dr. Bitner and the rest of our industry experts at The Pause on September 24th. 

Secure your spot at the link in bio.
Every WOSB deserves support, access, guidance, and a network, because when they have it, they’re unstoppable.

Just because you be small, does not mean you are not mighty. The Women’s Owners Network will accept its first cohort this November. Applications are due October 1.

Thank you to @lakemichigan_cu for partnering with us to provide this program. Their support means we can offer this at a significantly lower cost to business owners.

Go apply at the link in bio.
Introducing our second speaker for Uncomfortable Conversations | The Pause, happening this Thursday. 

Meet Cheryl Bergman, Executive Director of the @miwomenscomm.

Cheryl is a statewide policy leader driving economic opportunity and better health outcomes for women across Michigan. Appointed by Governor Gretchen Whitmer in 2019, she brings together employers, healthcare experts, advocates, and policymakers to tackle the issues that actually move the needle - economic security, affordable childcare, and midlife women's health.

Before this role, Cheryl helped elect Michigan's first woman U.S. Senator and first woman Governor, and served as Senior Advisor on Governor Whitmer's 2018 campaign.

She's exactly the voice this conversation needs.

Join Cheryl and our powerhouse lineup of industry experts at The Pause on September 24th. 

Link in bio to register - spaces are going fast.
We love this trend, so we thought we’d jump on it and ask the team some “hard-hitting questions” to end the week. 

We’re a team made up of Gen X, Millennials, and Gen Z. Find out who knows the most about the classics. Any guesses?
We've received so many questions from new grads about breaking into a competitive market as a young professional. It starts with one thing according to @bodespeaks: being the salesperson of YOU. Emulate the leaders in your industry and show up where they show up.

It's not who you know, it's who knows you
Use the playbook of people you admire
Show up consistently and be seen
A handwritten note beats 100 LinkedIn messages, always.

See more Bode wisdom at her YouTube channel linked in our bio.
Meet our first speaker spotlight: Dr. Karen May, DC, CCSP, CCIP.

Dr. May owns and operates @mhneuropathycenter, and she's joining us for Uncomfortable Community Conversations: The Pause on September 24th to talk about something we don't talk about enough. 

Her career has spanned from elite sports medicine, including a stint as team physician for USA Bobsled and Skeleton as well as caring for pregnant moms and newborns and helping women navigate life’s transitions, always grounded in a belief in food as medicine and the body’s own capacity to heal. In 2017, that expertise was tested when a rare surgical complication left her fighting nerve damage in her own body. 

Drawing on decades of clinical practice and training, she rebuilt her health from the ground up — and has since helped thousands of people do the same. With over 20 years in holistic health care, she speaks today as both physician and peer.

Join us for The Pause on September 24th. Link in bio.
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