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Top 5 Things We Wish Clients Knew About PR

Share the goods.

Kim Bode poses with Sue Tellier at a PR event. Above them reads, "We know our shit."

Let’s get real about PR for a hot minute. It’s not just press releases and crossing your fingers. PR is a strategic beast that requires expertise, patience, and a whole lot of hustle. Here’s the inside scoop on what we really wish our clients understood:

PR Isn’t a Magic Wand for Sales

PR doesn’t automatically generate leads or sales. It’s part of a larger strategy. If you’re expecting immediate ROI, you’re barking up the wrong tree. PR builds reputation and awareness over time, which can indirectly influence sales. While it’s not always a direct sales tool, it’s essential to help the public understand your brand. 

Newsworthy Doesn’t Mean What You Think It Means

We hate to break it to you, but no one cares about your growth and new hires. Your company’s five-year anniversary might be a big deal to you, but to a reporter? Not so much. We need stories with impact, relevance, and a hook to capture the public’s interest. As your PR representative, it’s our job to determine what is newsworthy and what isn’t. 

The Media Landscape is Complex

Bigger isn’t always better when it comes to publications. The New York Times isn’t a realistic goal for every story. Sometimes, a niche industry publication or a local news outlet can be more impactful for your brand. Trust us to know where your story will resonate best.

Good PR Takes Time

Research is extensive and takes so much time. It can take months of working on a story before you get coverage. A good story doesn’t equal automatic quality coverage, and plenty of great stories are overlooked. PR requires patience and persistence.

Flexibility is Key

Media waits for no one. Sometimes, we need a same-day turnaround for a great opportunity. Your reputation (and ours) relies on us being as flexible as possible with reporters. If you’re not responsive, you’ll miss out on opportunities, and that’s on you, not us or the reporter.

It’s More Than Just Media Relations

While getting you in the news is part of what we do, it’s not all we do. PR encompasses crisis management, reputation building, content creation, and more. Speaking of which, have a crisis plan. If shit can go south, it will. Be prepared.

We Need Your Involvement

Don’t keep us in the dark. You never know what reporters might be interested in. That random thing you’re working on? Might be a great story. You won’t know unless you keep us in the loop. And when we do land an interview, your C-suite better make the time. Reporters want to talk to decision-makers, not your marketing person. If they don’t know how to handle interviews, we can teach them. Invest in media training.

Trust Our Expertise

If you’re going to hire us for PR, please be all in. We know what we’re doing. More pitching doesn’t always mean more coverage – strategic pitching does. Know WHY you want coverage before asking us to pitch it. And if you’re not sure, and we tell you it’s not newsworthy, trust us. 

PR is a powerful tool when used correctly. It requires a strategic approach, realistic expectations, and a strong partnership between the agency and the client. 

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Meet our first speaker spotlight: Dr. Karen May, DC, CCSP, CCIP.

Dr. May owns and operates Momentum Health Centers, and she's joining us for Uncomfortable Community Conversations: The Pause on September 24th to talk about something we don't talk about enough — her own experience with perimenopause.

Her career has spanned from elite sports medicine, including a stint as team physician for USA Bobsled and Skeleton as well as caring for pregnant moms and newborns and helping women navigate life’s transitions, always grounded in a belief in food as medicine and the body’s own capacity to heal. In 2017, that expertise was tested when a rare surgical complication left her fighting nerve damage in her own body. 

Drawing on decades of clinical practice and training, she rebuilt her health from the ground up — and has since helped thousands of people do the same. With over 20 years in holistic health care, she speaks today as both physician and peer: a woman navigating her own perimenopausal years while running a business and raising a family.

Join us for The Pause on September 24th. Link in bio.
FUN FACT FRIDAY: It’s only fitting for us to own a building where a trailblazing female operated her businesses in 1906. The Phillips family represented one of the longest-running retail tenures in Grand Rapids history; L.E. Phillips Jewelry in the 1365 Plainfield Ave. building from 1906 until 1973. 
Dr. Eva Phillips, a certified and licensed optometrist ran her practice out of the jewelry store’s secondary parlor and was an equal partner in the jewelry store. 

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Have you tuned into The Happy Hour Hustle Podcast yet?
If not, a) you’re missing out and b) you need to follow immediately. Hosted by @bodespeaks, episodes drop every other week, and feature some pretty bada$$ guests if we do say so ourselves.

This week, Kim sits down with @kelsey_orchard , VP of Marketing and Communications at @fifthwheelfreight to chat building a personal brand, Gen Z entering the workforce, misconceptions about logistics, spotting fake LinkedIn profiles – oh and why your GPA doesn’t matter anymore.

Grab a watermelon margarita, sit back and enjoy for lots of laughs and real talk.

Listen now at the link in bio.
National Perimenopause Month starts today. We have a LOT to say, and we’re not going to be quiet about it, especially this month, so buckle up.

We were not prepared for perimenopause, much like our periods, sex, or anything else to do with our bodies. God forbid we talk about it openly.

We were taught to be ashamed, keep quiet, and to accept that it is just part of being a woman. We reject that narrative. In fact, like @bodespeaks, we want to bring it up in every conversation. 

When we normalize perimenopause and the conversation around it, we stop isolating, and we’re all more prepared.
Join us for Uncomfortable Conversations: The Pause on September 24th — a powerful conversation hosted alongside the @smallbusinessassocofmichigan 
Women’s Business Council, featuring some kicka$$ experts who will give you the real talk on perimenopause (more to come on them later).

Register at the link in bio.
You asked, we delivered.

Introducing the Women's Owners Network - a new program built for what comes first, joining our proven Fellowship model to support Michigan women at every stage of business ownership.

Whether you've got a team of 10 or it's just you and your laptop, you deserve a room full of women who get it.

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Applications due October 1. Apply now at the link in bio.
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