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Marketing to Gen Z

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A collage of photos featuring a young woman, a man sliding on skates, and a young man staring at the camera.

Would you believe we consulted Rolling Stone for this blog? We did

Everyone wants to unravel the mystery of Gen Z, totaling some 68 million people, Gen Z (the oldest of which will turn 24 this year) makes up roughly 20% of the U.S. population. F*ck we’re old.

Gen Zers are progressive, more racially and ethnically diverse than the generations before them, and on track to be the best educated generation. This generation also avoids labeling themselves, is radically inclusive and takes time to evaluate all of their options before committing to a purchase.

We like them but marketing to them is complex. According to PR Daily, even tech giants have a hard time appealing to this generation. Facebook has a Gen Z problem. Instagram has a Gen Z problem. Even Netflix has a Gen Z problem. Side note: Maybe Netflix should stop asking if we’re still watching…we are, no need to shame us.

Marketing to them, requires companies to put in the work.

Traditional Marketing Doesn’t Work

Release the death grip on the brochure, it’s time to move on. Brochures are out, visually appealing digestible content is in. Gen Z wants to watch what they want, when they want and they want it available NOW. Content needs to be bite-sized, interactive – think TikTok. The social platform is overflowing with Gen Zs,  with over 680 million users worldwide and 25% of TikTok users in the US between the ages of 10-19, TikTok is a vital component of any brand’s strategy to connect with Gen Z.

Bye, Bye Celebrities

Gen Z wants to hear from influencers their age, they can’t relate to celebrities and view them as fake (don’t we all). According to MarketingDive, Gen Z is almost twice as likely as millennials to make a purchase based on a recommendation of an influencer. As a brand, this means you need to find influencers who are a fit for your product. They should have a natural affinity for your products or services. Let Gen Z talk to Gen Z.

One Size Does Not Fit All

A spray and pray approach is not gonna work for Gen Z. They LOVE personalized content and ads. Hell they train their algorithms by clicking, watching, liking and sharing the content they want to see more of. Use data to determine how to segment and communicate with the various subgroups within Gen Z.

Gen Z has some pretty high standards and you need to earn their trust. They won’t tolerate brands that have no social conscience. They have to believe in your product and company before they’ll ever consider buying from you.

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FUN FACT FRIDAY: It’s only fitting for us to own a building where a trailblazing female operated her businesses in 1906. The Phillips family represented one of the longest-running retail tenures in Grand Rapids history; L.E. Phillips Jewelry in the 1365 Plainfield Ave. building from 1906 until 1973. 
Dr. Eva Phillips, a certified and licensed optometrist ran her practice out of the jewelry store’s secondary parlor and was an equal partner in the jewelry store. 

Together, they offered a unique one-stop shot which expanded to include appliances, record players, and more. The couple operated the shop through two World Wars and the Great Depression, acting as the neighborhood matriarch and patriarch. 

@crestongr @crestoncorridor @crestongrandrapids @citygrandrapids @grandrapidspubliclibrary
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If not, a) you’re missing out and b) you need to follow immediately. Hosted by @bodespeaks, episodes drop every other week, and feature some pretty bada$$ guests if we do say so ourselves.

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Join us for Uncomfortable Conversations: The Pause on September 24th — a powerful conversation hosted alongside the @smallbusinessassocofmichigan 
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