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Open for Business

Share the goods.

Anyone remember what the inside of their office looks like? Believe it or not, we will all be together again soon, and business will slowly start to return to normal…well, our new normal, anyways. It’s been a hell of a ride the last few months. If you’re a business owner, your days have been filled with putting out fires, crisis planning, financial crap and developing a plan to reopen safely. 

A big part of communicating that you’re “open for business” is through social media. The amount of time individuals spend on it now has doubled due to the quarantine. The sooner you communicate with your customers, the better position you’ll be in.

To give you a helping hand, we’ve created an “Open for Business” downloadable social image packet. Inside, you’ll find imagery for Instagram, Facebook, LinkedIn and Twitter, along with our recommended times for posting.
Here are our recommendations for communicating with your customers.

  1. Make it timely. At this current moment in time, we are set to open by the 28th, which means you need to be communicating with your clients days in advance of this.
  2. Be honest and transparent. This is new for all of us, and it is ok to admit you will be adapting your approach as you move forward. Give your customers an avenue to ask questions, whether that is through social media, phone or email. They need to feel heard.
  3. Be specific. Regardless of your business, everyone wants to know what steps you are taking to open safely. Things you need to address include: 
    1. Timeline of your opening
    2. How will you conduct business moving forward? What safety precautions will you take? Are you following state guidelines?
    3. What will be expected of customers? Will they need to wear a mask? Call ahead?
  4. Do it often. You need to communicate often with your clients and use multiple avenues—social media, email marketing, website, blog, video, advertising…the list goes on.
  5. Be positive. We already know we’re all in the same boat, and it is weird as hell. The right attitude makes all the difference. Again, we’re all in uncharted waters. Use humor where you can and find the silver lining. Can we also just take a moment to appreciate all the analogies related to water in those last few sentences?

We’re here to help. If you have any questions, reach out to di*****@*******gn.com. In the meantime, download our Open for Business images and start spreading the news you’re open.

DOWNLOAD THE SOCIAL IMAGES

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FUN FACT FRIDAY: It’s only fitting for us to own a building where a trailblazing female operated her businesses in 1906. The Phillips family represented one of the longest-running retail tenures in Grand Rapids history; L.E. Phillips Jewelry in the 1365 Plainfield Ave. building from 1906 until 1973. 
Dr. Eva Phillips, a certified and licensed optometrist ran her practice out of the jewelry store’s secondary parlor and was an equal partner in the jewelry store. 

Together, they offered a unique one-stop shot which expanded to include appliances, record players, and more. The couple operated the shop through two World Wars and the Great Depression, acting as the neighborhood matriarch and patriarch. 

@crestongr @crestoncorridor @crestongrandrapids @citygrandrapids @grandrapidspubliclibrary
Have you tuned into The Happy Hour Hustle Podcast yet?
If not, a) you’re missing out and b) you need to follow immediately. Hosted by @bodespeaks, episodes drop every other week, and feature some pretty bada$$ guests if we do say so ourselves.

This week, Kim sits down with @kelsey_orchard , VP of Marketing and Communications at @fifthwheelfreight to chat building a personal brand, Gen Z entering the workforce, misconceptions about logistics, spotting fake LinkedIn profiles – oh and why your GPA doesn’t matter anymore.

Grab a watermelon margarita, sit back and enjoy for lots of laughs and real talk.

Listen now at the link in bio.
National Perimenopause Month starts today. We have a LOT to say, and we’re not going to be quiet about it, especially this month, so buckle up.

We were not prepared for perimenopause, much like our periods, sex, or anything else to do with our bodies. God forbid we talk about it openly.

We were taught to be ashamed, keep quiet, and to accept that it is just part of being a woman. We reject that narrative. In fact, like @bodespeaks, we want to bring it up in every conversation. 

When we normalize perimenopause and the conversation around it, we stop isolating, and we’re all more prepared.
Join us for Uncomfortable Conversations: The Pause on September 24th — a powerful conversation hosted alongside the @smallbusinessassocofmichigan 
Women’s Business Council, featuring some kicka$$ experts who will give you the real talk on perimenopause (more to come on them later).

Register at the link in bio.
You asked, we delivered.

Introducing the Women's Owners Network - a new program built for what comes first, joining our proven Fellowship model to support Michigan women at every stage of business ownership.

Whether you've got a team of 10 or it's just you and your laptop, you deserve a room full of women who get it.

Six months of leadership, finance, operations, capital access, paired with real support for the isolation, emotional volatility, and decision fatigue that come with owning your own business.

You'll have your own board of directors in your corner, including @bodespeaks plus a group of mentors, instructors, and coaches who've been exactly where you are.

Applications due October 1. Apply now at the link in bio.
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