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A Letter to Small Businesses

Share the goods.

Dear Small Business Owner:
There are companies thriving in this economy, including many small businesses.  In a highly competitive market, effective marketing can make a huge difference in the bottom line and contribute to a strong bottom line.   There are advantages to being small; by creating a marketing plan and increasing participation in the local community, you can create unique strategies that will help your business stand out from the crowd.  At 834, we challenge you to incorporate the following simple tips into your marketing strategy.  Follow this for one month and evaluate effectiveness.

  • The hand written note– writing a congratulatory or thank you note shows you have taken time to give kudos to someone else without asking for anything in return. It helps your company stay connected with customers as well as the surrounding community.  After all, when was the last time you received a hand written note, let alone a letter or email that was not generic, from a large company or corporation? Makes the one you receive that much more memorable, doesn’t it?
  • Just write it – Start a blog on your company’s website. Talk about what is new with business and intertwine stories from your personal life. Your customers want to feel connected to you, and by sharing some of yourself with them you are increasing loyalty. Engage your customer base by asking questions on how they view your business, start a dialogue. This is a great way to measure customer service and to find out how your business is viewed in the marketplace.   .
  • Engage in social media– Whether it be Facebook, Twitter, Google+ or LinkedIn, engaging in social media will create awareness of your company, serve as a PR tool, enhance customer service and if retail based…help you sell. Through social media you can capture new customers with coupons, events, and promotions. Note: Develop a strategy so you aren’t willy nilly with your communication.
  • Support local – Reach out to your community with promotions, events and advertising. Get involved with a local charity, whether it be on the board or committee level. Champion a charity, choose a cause that is near and dear to you and tie it to your business.

Above all, give back…mentor a young professional, volunteer and always make time for other small business owners. We are a rare entrepreneurial breed and we need to stick together.
Sincerely,
834 Design

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FUN FACT FRIDAY: It’s only fitting for us to own a building where a trailblazing female operated her businesses in 1906. The Phillips family represented one of the longest-running retail tenures in Grand Rapids history; L.E. Phillips Jewelry in the 1365 Plainfield Ave. building from 1906 until 1973. 
Dr. Eva Phillips, a certified and licensed optometrist ran her practice out of the jewelry store’s secondary parlor and was an equal partner in the jewelry store. 

Together, they offered a unique one-stop shot which expanded to include appliances, record players, and more. The couple operated the shop through two World Wars and the Great Depression, acting as the neighborhood matriarch and patriarch. 

@crestongr @crestoncorridor @crestongrandrapids @citygrandrapids @grandrapidspubliclibrary
Have you tuned into The Happy Hour Hustle Podcast yet?
If not, a) you’re missing out and b) you need to follow immediately. Hosted by @bodespeaks, episodes drop every other week, and feature some pretty bada$$ guests if we do say so ourselves.

This week, Kim sits down with @kelsey_orchard , VP of Marketing and Communications at @fifthwheelfreight to chat building a personal brand, Gen Z entering the workforce, misconceptions about logistics, spotting fake LinkedIn profiles – oh and why your GPA doesn’t matter anymore.

Grab a watermelon margarita, sit back and enjoy for lots of laughs and real talk.

Listen now at the link in bio.
National Perimenopause Month starts today. We have a LOT to say, and we’re not going to be quiet about it, especially this month, so buckle up.

We were not prepared for perimenopause, much like our periods, sex, or anything else to do with our bodies. God forbid we talk about it openly.

We were taught to be ashamed, keep quiet, and to accept that it is just part of being a woman. We reject that narrative. In fact, like @bodespeaks, we want to bring it up in every conversation. 

When we normalize perimenopause and the conversation around it, we stop isolating, and we’re all more prepared.
Join us for Uncomfortable Conversations: The Pause on September 24th — a powerful conversation hosted alongside the @smallbusinessassocofmichigan 
Women’s Business Council, featuring some kicka$$ experts who will give you the real talk on perimenopause (more to come on them later).

Register at the link in bio.
You asked, we delivered.

Introducing the Women's Owners Network - a new program built for what comes first, joining our proven Fellowship model to support Michigan women at every stage of business ownership.

Whether you've got a team of 10 or it's just you and your laptop, you deserve a room full of women who get it.

Six months of leadership, finance, operations, capital access, paired with real support for the isolation, emotional volatility, and decision fatigue that come with owning your own business.

You'll have your own board of directors in your corner, including @bodespeaks plus a group of mentors, instructors, and coaches who've been exactly where you are.

Applications due October 1. Apply now at the link in bio.
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